Operators // operator tenants

Operators

The platform's tenants — each operator is a customer of Synxum. Provision a tenant, toggle the products it may sell, and suspend or reactivate access.

All operators

// GET /admin/operators
OperatorStatusProductsCreatedActions
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Rate card

Per-product base subscription and metered rates. Set the global pricebook, or override it for a single operator. Every knob defaults to 0 — a fresh platform charges nothing until you set a rate.

Rates Global

// GET /admin/pricebook

Defaults to 0 — tunable. Rates are stored in the smallest tunable unit; leave a knob at 0 to charge nothing for it.

Product Baseper month Per minutevoice Per messagesms Per numberdid / month Per seatcx / month
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Billing

Platform → operator invoices. Each statement stacks the enabled products' base tier plus that period's metered usage. Pick a period and run billing to draft its invoices. Every rate defaults to 0, so totals read $0.00 until you set rates on the Rate card.

Invoices

// GET /admin/invoices

Base tiers stack per enabled product; metered lines (voice, SMS, numbering, AI tokens) are drawn from the period's usage. Most lines read $0.00 until a rate is set. Billing entity: Telecom Services Network LLC.

OperatorPeriodStatusTotalActions
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AI usage

Metered LLM-gateway consumption per operator. Each operator product calls the gateway server-to-server with an issued API key; every call is metered here — calls, input/output tokens, and the cost those tokens carry.

Per-operator usage

// GET /admin/usage

Cost is derived from each operator's per-1k-token rate on the Rate card, which defaults to 0 — so cost reads $0.00 until you set a rate.

OperatorCallsInput tokensOutput tokensCostActions
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Secrets vault

Shared third-party credentials — LLM providers, Stripe, Resend and more. Write-only and encrypted at rest under each scope's own key; reads return a masked hint only, never the stored secret.

A secret stored under an operator scope overrides the platform slot for that tenant only.

Provider slots Platform

// GET /admin/vault
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Templates

The shared white-label catalog. Each template is a reusable brand preset — a name, a category, a description, and a default color palette — that operators adopt when they stand up a branded storefront. Curate the catalog here; a template's palette seeds a brand's look and stays editable per brand.

Catalog

// GET /admin/templates
TemplateCategoryPaletteStatusActions
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Brands

Every white-label brand across all operators — the branded storefronts operators have provisioned from the template catalog. This is an oversight view: watch each brand's template, custom domain, and provisioning status. Open a brand to manage its logo — upload one or generate one — and to preview its storefront. Operators own everything else about their brands.

All brands

// GET /admin/brands
BrandOperatorTemplateCustom domainStatusActions
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New operator

// POST /admin/operators
Done
Central Platform
Owner console

Sign in

// restricted — platform staff only
Operated by Telecom Services Network LLC